Customer Self-Service  

rm_titsandtires 52M/42F
2973 posts
1/28/2006 2:04 am

Last Read:
8/26/2006 4:46 am

Customer Self-Service

Tits and I went to the store tonight. Actually we went to the mall. and at one end of the mall was the store whose name rhymes with "beers". We were looking for an article of clothing that they didn't have. So we headed over to the counter that has a banner hanging above it. The banner says in nice big letters "customer service". We figure "Hey, they can call their store in the other mall and see if they have it for us!

Now, come on, you would have thought the same thing, right? Well guess what? You'd be wrong.

As soon as we asked the young lady if she could call their other store, you could just see the look she had in her eyes. It said "Oh no, I have to explain this stupid ass rule to the nice people, and they're going to think I'm an ass."

She replied with, "I can't call them myself, I'm not aloud to, but I can give you the number and you can call them from the customer service phone on the north wall." She couldn't even do it with a smile. And to tell you the truth, I don't blame her. To top it off, they even had a folding chair next to the phone. I guess they had great confidence in their other stores customer self service departments to be speedy!

I'm waiting for the little post card I get in the mail, so I can take the survey and grade myself on my own customer self service! I'll put down "unsatisfactory" on everything. What are they going to do, fire me?



frbnkslady 49F
6183 posts
1/28/2006 12:42 pm

LMAOOOOOOOOOOO, you sure you weren't up here???? T

T




rm_titsandtires 52M/42F
3656 posts
1/28/2006 2:28 pm

It was here in Portland, I assure you. I should have asked her if one of the other stores' customers was going to answer the phone when I called.


tillerbabe 57F

1/28/2006 3:19 pm

I'm still tring to figure out which store rhymes with "beers"....


rm_titsandtires 52M/42F
3656 posts
1/29/2006 10:05 am

sears


MamChelle 49F
1443 posts
1/29/2006 12:52 pm

i thought all their customer service departments were self no service...*giggles* It is the same way here in Ohio at least.


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