New feature launch later today (hopefully)  

Andrew 50M  
3914 posts
8/17/2006 9:45 am

Last Read:
8/18/2006 8:15 pm

New feature launch later today (hopefully)


We tried a launch last night but the release caused a few server load issues so we rolled back and will try again later today.

Thanks!

Update: we're still working on issues with the new software and might wait until Monday to launch the new features (we've learned not to push thing out on Friday unless we're very confident). New features are live on some of our other sites - such as friendfinder.com


heavenlylove105 56F

8/17/2006 10:07 am

As a regular in the top 50 most popular women and video intro, I would like to thank you for this site and offer some suggestions from a regular girl just trying to express herself on AdultFriendFinder.

And yes...customer service does help me.....and with a smile.

I will compile a list of suggestions and get back to you.

heavenlylove105


LadyGrayLeopard 57F
26385 posts
8/17/2006 1:44 pm

Good... better postpone a bit...

Some normal features are not working so... why to add more at the moment!!!

I love this site too but would wish some normal features would work!!! Like messanger: haven't been able to get connected for 2 days now.. and have tried all the possible messangers, would love if the boxes I've ticked in additional questions would stay as I have done them and not only the first box etc and not only for 2 hours etc.

But unlike heavenlylove, I have had some bad experience with the customer service, feeling getting replies yes but not to questions I have asked...

PS: I was in top 50 too but had to delete my video as it got stuck afer 20 secs. Not so fun.
Made another but due to a bug, it never was even visible (and CS never managed to solve the problem) so...

Wishing all goes well and both old and new features will work!!!


Andrew replies on 8/18/2006 12:04 am:
We are 1-2 weeks away from releasing the 100% rewritten
downloadable IM client. It's considerbly better than
the v2.5 version!

MissAnnThrope 57F
11488 posts
8/17/2006 4:32 pm

Yeah, we've been noticing the disruptions, for lack of a better word. White outs and disappearing posts in chat and the blogs were loading slower than dialup. But at least it isn't like yesterday in chat. Where most of what was on the screen was, "Reconnecting, please wait..."


rm_justron9000 56M
1301 posts
8/17/2006 5:42 pm

"server load issues"

there is a joke in there somewhere.


Andrew replies on 8/18/2006 12:05 am:
Yes, blew the server's load...

rm_PurryKitty2 49M/51F
9753 posts
8/17/2006 6:49 pm

You will figure it out

Thanks Again!

Meow Meow,

Purry {=}

Purry


MyHeartLost4U 53M
2304 posts
8/17/2006 8:31 pm

Andrew,

There are still bugs that are lingering in the groups. I do not know what type of platform you have in the programming of the groups; however, it seems that certain groups are effected while others are not effected. What I am trying to say is, that it appears that "Topical" groups are effected by certain bugs while "Local" groups are effected by other bugs, and then some times the groups are equally effected by the same bugs.

It leads one to believe that the programming (coding) of functions are not exactly the same (equal) as they should be for the two different types of groups. I would hope that all the groups are of one database and not of separate databases because of being "Local" or a "Topical" group and that the fields in the db are what are used to differentiate (index) the type of topical groups and the regions of local groups.

If they are separate db's and not coded identical to one another, there will always be bugs to occur and for every bug that does occur and are not fixed or removed will interfere in the performance (speed) of the servers and will bog the server down because of the user commands made that causes a file in the programming to being looked for in order to execute what the user wants to display or to doing (in other words looking for the fragments of files or files that do not exsist in order to execute the user commands).

My point being is if the new feature codes were written and tested in the environment of one without the use of the other there is bound to be a complication of something not executing the same as the other. It is just like in HTML the designing of a web page with the pixels set at 800 by 600 and designed in IE and then uploaded to the server to be viewed by visitors. For the designer of the page the display of it is a full screen; however, for a visitor that uses 1024 by 768 as their pixel resolution settings approximately 20% of the page is blank in the browser and if the visitor is using a different browser such as Firefox or Netscape colors, tables, Java scripts (etc...) may look and function (or not function) differently then how IE interprets the codings. It is why some web sites are developed and tested in several environments (browsers) and the visitor is made aware of it on the home page and\or given a link as an option to properly display the site to the browser they are using.

Right now in my group of The Likeminded Ones there are 2 known bugs. One is that a member photo does not show on our group home page. Her profile is on, she met all the posting requirements of the group and she does not even show in the associate member listing and for reference that is the member Babel__Fish .

The second one is that I removed the posting requirements to my group The Likeminded Ones hoping to resolve the non displayed members photo problem for my group and it still has an "associate member" list with 2 members inside it when there are no requirement settings being used now in my group.


Nick


Andrew replies on 8/18/2006 12:07 am:
Nick - I'm going to have our best QA/PM person give you
an IM contact for us as your posts have always been very
insightful/etc.

rm_sexxikritter 53F
2715 posts
8/17/2006 10:31 pm

Well, I don't know what is going on but there is a speed in loading pages happening right now that I have never experienced on AdultFriendFinder. Whatever it is, please keep it up!
õ KRITTER õ


funintheday2006 57M
9659 posts
8/17/2006 10:45 pm

Sir,

My first thought is that you will probably not read this letter/post as your interest in the site is purely financial gain and monitoring the blogs and site is of no concern to you.
I would like to be proved wrong on that point.

As a fellow businessman whose interest in business is always, ultimately, the bottom line I am astonished that you have allowed your business to fall into such disrepair without appearing to either act or care.

Additional ‘improvements’ you state on your blog always emphasise technical improvements which, whilst laudable, do not, in any way, address the real issues with this website.
Perhaps a permanently available forum that is monitored would assist any endeavours to improve the quality of this site and give immediacy to concerns.

I logged on today and the front page shows 115000 members online and a total membership of 24 million.
It concerns me that these figures are obviously grossly exaggerated in order to entice in new members who, quite rightly, will be expecting to join an adult friendship/sex site with that many like minded potential friends.
Whilst you fail to introduce into your ‘improvements’ to the site the software that will prevent the scammers, prostitutes, cam girls and multi profilers from joining as free members your business will continue to be, perhaps, a false representation of the product you are offering.

It is also a concern that your business seems to hide behind its terms of service which, whilst appearing to be comprehensive, are indeed open to much interpretation and, it appears, your ‘customer service’ department takes the line of least resistance to all enquiries.

Your vetting of new and current members seems inadequate with obviously professional photographs of models being touted as ‘18yo girl looking for NSA’ etc. gaining immediate approval.
Whilst some of these profiles may be real, it is a fact of life that 18 year old beautiful girls do NOT, as a rule, take off their clothes and advertise for sex on sites such as this. Yet I can guarantee that my member home page has at least 50% of the photos shown in that category. These profiles are dishonestly representing themselves and you cannot, if you indeed take responsibility for your business, give the responsibility of monitoring to your members when the abuse department sends out standard letters and rarely, if ever takes action on the real abuse of the site.
So far as the profiles are concerned for females on the site, I did a random sample survey some 2 months ago and discovered a false profile ratio of some 70%. If I were the owner of this business that would give me cause for concern and I wonder if you ever conduct research yourself to ascertain the true strength of your business.
It may well be that you have a financial interest in some of the pay sex sites so freely marketed on this site, I do not know, but that would give serious concerns to many of us.

As the owner of a regular dating site with just 6000 active members in a 'niche' marketplace I understand the difficulties, albeit on a much smaller scale but, IP checking software eliminates 80% of double profiling. Most scammers do not have the technical expertise to hide their IP address, those that get through can then be monitored manually with less human resources than if the filters are not in place. A number of the girls on my site have had their photos lifted in the past and have been discovered on here. To your credit they have always been removed when asked. However, a simple IP filter would have prevented it as I checked 5 profiles here that had said photos and they were all the same IP address. It is impossible to fully eradicate the scams and professionals but, it is possible to minimise their impact and I fear you are doing nothing, in order to ‘bump up’ your marketing of the sites you operate.
Similarly, I operate a 'no activity after 3months' delete policy. What is this sites criteria for that, or can someone take a free membership and appear in the number of members forever?

The blogs are the real concern for me personally as I have a blog and there has been much debate recently regarding false profiles and deceit.

There is a body of opinion that says anything goes here and the other extreme whereby confirmation of ID is being hailed as a way forward.
I believe the reality should be somewhere in the middle.
There are many who join to fulfil fantasy and some of those include the role playing in cyberspace. I find nothing wrong with that until a line is crossed whereby real people get hurt.
This happens on this site.
Cyber stalkers and people with less than savoury intentions are allowed to continue their quest for victims unabated and unchecked and there is no defence of the vulnerable by the monitoring of the site providing TOS have not been violated. Surely, moral issue transcend all TOS or commercial issues?
The recent so called ‘witch hunt’ would not have been necessary if the membership had been monitored meaningfully. The blog in question still has 3 separate handles, at least. Is that permissible or even advisable?
The effect of the furore that entailed is that many formerly friendly people have become alienated which is extremely unfortunate and regrettable.
I suppose the thrust of this epic is to ascertain what the policies of this site are and its intentions towards its members.
Is it going to evolve into a place where everyone can feel comfortable or will it continue to allow abuse of the vulnerable and use the TOS as a tool of abdication?
Continuation of the site in its present form will see many of us cancelling our subscriptions and whilst short term this will have little effect on the business, long term it does not bode well for continued success.


Andrew replies on 8/18/2006 12:09 am:
Thanks for the comments (had to skim) - yes we have
over 120K members logging in each hour on this site
and over 20M members with active accounts (email still
work and they have logged in within around 16 months -
some members wait til they are emailed before returning)

Andrew replies on 8/18/2006 12:11 am:
Please read my other posts on tools in place to combat
scammers on this site. It's a cat/mouse process and we
are getting the upper hand on it day by day.

funintheday2006 57M
9659 posts
8/18/2006 2:15 am

Thank you for the marketing report Andrew.
If I had asked the questions yesterday and got the same replies, I would not have renewed my subscription.


Mistress_Nessa 41F

8/18/2006 2:37 am

How about fixing this site so that it works with EI 7? I have a member Hellzangel1976 of my group Folks That Love Sex that hasn't been able to get into the site for months, since he upgraded. He's contacted customer service and apparently there is nothing they can do! His account seems to be stuck in "mobil mode" for some reason, and can't get it out of it.

~ Nessa ~


shylena256 43F
1967 posts
8/18/2006 4:16 am

Luvpump-

I, too, wish you would do something about inactive profiles.
Also I know that 18 months is:
a) too long to keep someone active
b) too long to keep someone waiting on an email that says they are approved
c) not completely true.

My name is Shylena256 because I couldn't get the name shylena.
One day out of curiosity I searched for the other Shylena, who last logged in in July 2001
that is 60 months and counting.

ShyLena
She logged in last


shylena256 43F
1967 posts
8/18/2006 4:18 am

Luvpump-

I, too, wish you would do something about inactive profiles.
Also I know that 18 months is:
a) too long to keep someone active
b) too long to keep someone waiting on an email that says they are approved
c) not completely true.

My name is Shylena256 because I couldn't get the name shylena.
One day out of curiosity I searched for the other Shylena, who last logged in in July 2001
that is 60 months and counting.

ShyLena


caressmewell 54F

8/18/2006 7:50 am

Many of us are feeling the need for speed. It's taking to long for pages to load. It's becoming quite frustrating for those of us blogging. What is the status for speeding things up?


rm_PeanutJackie 37F
1286 posts
8/18/2006 10:25 am

Andrew, thanks for the heads up on the upgrades. I did notice the underline option in the groups last night i think. I'm really looking forward to these upgrades. I hope they work smoothly enough

"I am beautiful no matter what you say, words can't bring me down. So don't you bring me down today."


Springsluvr 62F

8/18/2006 12:18 pm

Is there any chance that your mobile version will once again allow me access to groups and blogs? I used to be able to access the top navigation bar on my BlackBerry and now all I can do is upgrade my membership and read my emails. It sure was nice to be able to check my groups from work on my BlackBerry, and, since I work such long hours, now my groups go unwatched for 12+ hours every day.


rm_corezon 54F
3376 posts
8/18/2006 12:47 pm

Just thinking.

I admittedly know NOTHING about software and networking but I have heard rumors that IBM has a better blog format with greater versatility possibly better security networking features also. For a site that has grown to this size, I wonder if it would be advantageous to consider something more secure as well as versatile without the need for so many updates. (There must be a HUMONGOUS load on your server)

I assume you are aware of the recent furor about fabricated profiles and blogs that upset a number of people. Site identity confirmation has been suggested but it isn't widely used and I don't think the cost is the determining factor. I personally wouldn't use it just for the simple reason that in order to do so I am agreeing in the fine print essentially to assign all ownership and use of my profile and blog content including my pics to a f f. Perhaps a nonissue for those that post neither profile pics, albums, or blogs.

Notwithstanding most of us realize that they can be "borrowed" and "stolen" but abdicating all legal rights to recourse if your pics or original material are deliberately used without compensation, notification, or request in a way in which you dislike, particularly if there is a possibility that they might be used for advertising on this site or another is not something most of us are going to do. (and to PAY for that privilege? nah)


twoofusincbus 55M/51F
75 posts
8/18/2006 12:58 pm

Thanks!

As I write this the site is going up and down. I'm guessing that the features aren't playing nicely...

Anyway, with the exception of the connection / speed issues, and the scammers, we like the place.

I've had reasonable experiences with the C/S people, but I will say the two that I've dealt with were drones at best. They did what they had to, but it was difficult to get them to understand the problem.

Regarding the scammers and the pros, we do see the effects of your efforts. In the last couple of months, I've had two responses from "people" that were clearly pro-sites. I reported them, and they were gone within 24 hours. Clearly it takes a village...

I would suggest a clearer policy regarding the blogs. There is a lot of negativity right now because people are assuming things about what is (right / wrong?) (OK / not OK?) (within site policies / outside of site policies?) You get the idea. A clear statement of whether it's OK to write fiction under a false identity. Someone up above mentioned the recent "witch hunt." It would not have been necessary had a policy been promulgated and enforced. The accounts in questions would not have been allowed or would have been banned. Or the questioners would have been told to read the policies...

I guess the other identity questions don't bother me so much. This is the Internet and people will be who they want to be. I'm not playing down stalkers, mind you. It's my understanding that the site deals with them quickly. But once banned, are they allowed back in with a new credit card number? In any case, we don't meet people until we're sure of their identity. And then the first meeting is in a public place. We do safety calls, elimidate calls, and always know where one another are. Not perfect, but it works.

We had one unfortunate experience when a member looked us up on a criss-cross phone directory, found our address and paid an unsolicited visit to my wife while I was at work. He was suitalbly chastened. And we resolved our own procedures so that it couldn't happen again.

We're dropping to a free membership for a while due to a move, but are planning to return in a month or so.

Hmmm. This is a good deal longer than I planned. The short version is that, while I agree that there are a lot of basic features that could be better, I suspect that you havn't been ignoring them as some assume.

Regards,
J&M


ticktock500 45M

8/18/2006 1:35 pm

since everyone is always so nice and understanding about this, i'll be a prick. every time you "upgrade" this site, "server load issues" wreak havoc on our blogs. i will admit some of these upgrades are awesome (it's hard to imagine life without some of them) but it seems to me a company whose focus is an interractive website should be able to integrate such changes without disrupting the lives of it's users.
that's just my opinion (as a paying customer)-and while i may continue to use this site after my gold membership expires, i surely won't be convinced to pay for any of the services you offer (including watching all the freaky deaky shit people do on cam).


rm_justron9000 56M
1301 posts
8/18/2006 4:32 pm

    Quoting Springsluvr:
    Is there any chance that your mobile version will once again allow me access to groups and blogs? I used to be able to access the top navigation bar on my BlackBerry and now all I can do is upgrade my membership and read my emails. It sure was nice to be able to check my groups from work on my BlackBerry, and, since I work such long hours, now my groups go unwatched for 12+ hours every day.
i don't know about BlackBerry, but on the Treo, as the page is loading, there is a link that allows you to view the non-mobile version. however, you have to click on it before the page loads, as it does not show up on the loaded page.


TammyDHU 46F  
246 posts
8/18/2006 6:01 pm

Good thing y'all learned not to do anything drastic pointing towards the weekends, when the social squads want to play most often!!!

I daresay I can't imagine how much fun it must have been to come to learn that fact though...


Springsluvr 62F

8/19/2006 9:09 am

    Quoting rm_justron9000:
    i don't know about BlackBerry, but on the Treo, as the page is loading, there is a link that allows you to view the non-mobile version. however, you have to click on it before the page loads, as it does not show up on the loaded page.
Thanks, Ron. I don't think the BB will allow me to stop the page before it loads, but I will give it a try.


frangipanigal 46F
10406 posts
8/20/2006 1:06 am

    Quoting caressmewell:
    Many of us are feeling the need for speed. It's taking to long for pages to load. It's becoming quite frustrating for those of us blogging. What is the status for speeding things up?
More speed and less features is my 2 cents worth...

I have never dealt with a site that is as slow as this.

Frangi


BaronessK 53F

9/14/2006 6:38 am

The entire aware site, especially those paying members and those also on high speed have been talking...and the 'speed' is that of a zombie: THANK YOU FOR NOTHING [post 479688] Is this your only blog It's the end of the world as I knew it and I feel fine [post 485901] [post 488390] [post 505610] [post 505688] KISS MY CATS ASS AWARD TIME [post 506608] [post 506687] [post 506975] [post 507032] [post 507032] [post 507149] Love, Sex, Universal Consciousness, and this Damned site [post 507366] etcetera etcetera etcetera....


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