Is AFF doing a good job with Customer Service?  

rm_Trillogy 59M
103 posts
5/2/2006 2:49 pm

Last Read:
8/24/2006 5:49 pm

Is AFF doing a good job with Customer Service?

In some of the groups I belong, there is a lot of talk of the poor service AdultFriendFinder provides in fixing bugs. The blogs section is one of the first areas "fixed". The groups are in process now, from what the CEO of the site says.

My question is, does AdultFriendFinder do what you want for you? Are you happy with the service provided? Do you feel it's worth your money?

redrobin012057 59F

5/10/2006 12:53 am

"Hello,and welcome to CS,If you know your party's 4 digit number, press 1,now, if you have a technical question, press 2,now,for all other enquires, press 3,now.Welcome to CS,you can email your question by pressing the *help* link at the top right hand corner (cue music)waiting..... waiting.....10 mins pass....thank you for waiting..a CS representative will be with you shortly(cue bad music).All our CS reps are on others calls right now assisting other members,please hold or contact our CS by press the *help* link at the top right hand corner.

rm_Trillogy replies on 5/10/2006 2:34 am:
ah, Robin and don't forget that favorite reply. We'll have it fixed in 24 to 48 hours.

redrobin012057 59F

5/10/2006 3:01 am

Ah, how could I forget that one, how long did it take to fix it?... 4-6 weeks more like lol

rm_Trillogy replies on 5/10/2006 12:24 pm:
They never fixed it. A tip from TxCountryGal was what took care of the problem.

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