doctors can give poor customer service too!!!!!!  

magicman45272 59M
4 posts
2/11/2006 8:47 am

Last Read:
3/5/2006 9:27 pm

doctors can give poor customer service too!!!!!!


First the reason: I had to go to a dentist for a bad tooth. What happened next, When I went to the dentist, He suggested to me to see a "periodontist" he set up the appointment for me. I went there (this is where the poor service comes in) and the people were pleasant. I was ushered into the office chair, A very busy looking doctor came in sometime later. He gave me some sort of exam that was not only a little painful, it also caused some bleeding of the gums. After the exam the doctor sat there and gave the exact same speech on my problem(I think the two read from the same book, or they think I am really stupid) as my dentist, I agreed with him about the problem, I told him I could taste blood in my mouth, mind you I am still in the dentist chair, without offering me any water to rinse my mouth out he then went on to tell me that it would cost me about $4,000-$5,000 to correct the problem, HE WOULD NOT GUARANTEE THE OUTCOME, and that I would experience a great deal of sensitivity to cold on my teeth for 2-3mths, and that he wanted me to get a cleaning every 3mths( was not included in the above price.). He also made sure to mention that my insurance would not cover all the cost's of this procedure. The whole time I still never even got offered a glass of water to rinse my mouth. I have to add that my teeth are not falling out or are they causing me a whole lot of problems.
PLEASE TELL ME IF YOU AGREE!
First off, Who in there right mind would pay thousands of dollars for anything with-out any guarantee?
If my insurance does cover the cost's then, One why do I pay thousands of dollars a year to an insurance company. Two,I think the doctor should work within the plan.
As far as him(doctor) understanding me as a patient, and my pain levels and want to ensure that this could be done for me with the level of care that would keep pain at a minimal. HOW ABOUT A FREAKING GLASS OF WATER, DOCTOR, TO RINSE MY MOUTH TO START WITH.
ALL IT IS, IS ABOUT THE MONEY, NOT THE PERSON.
I think at my age and if my teeth were as bad as the doctor suggested, for less than their price above price I can get a whole new set of teeth and with a guarantee.

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