Technical Morons  

rm_harshawj 51M
761 posts
7/13/2005 7:14 pm

Last Read:
3/5/2006 9:27 pm

Technical Morons

Well, this should teach me a lesson. Never go to really big companies for web hosting. When you get a problem with something as simple as a PERL issue, they have absolutely no idea how to handle it. They do not know simple issues such as file permissions and module support. They do not understand password protected directories or data access. Simple things like MySQL are a mystery.

But here is the thing… I decided on a big hosting company because of the uptime and bandwidth issues. In short, neither of these is ever a problem. Also, I figured that the big companies would be able to handle issues on the fly. I thought that they would hire at least competent people. But no, what I got was caught in was a web of lip-service and morons.

So this should teach me. 1) Run your own web server. 2) Do your own technical support. 3) Let the ISP be a bandwidth horse doing nothing other than offering the tunnel to the Internet. 4) Write your own software. 5) Control your own directories. 6) Don’t let anyone tell you they know better when you damn well know you know better than they do. 7) Leave the morons to the morons.

I await and email in response telling me they have fixed the issues. The issues I have and told them how to fix. The email that will confirm my current opinion. Do you think they will read the email completely? I doubt it. Heck, I even called them and asked for the VP of Customer Care. You know what… they gave me an email address and could not even tell me WHO THE VP OF CUSTOMER CARE WAS! This does not encourage me.

OK… now I have vented. Now I wait.

Ana_6973 43F

7/13/2005 10:04 pm

That is why our company owns its own server and has a computer geek on constant duty.

~~"I can scream as loud as your last one, but I can't claim innocence."~~

rm_txrose4uNTX 57F
3289 posts
7/13/2005 10:27 pm

Patience, patience....

Today was yet another blog pile up as I posted a blog at 10am CST and it wasn't released until 10pm CST.... what a huge mess. What insanity!!!

Persistence, persistence....

Be yourself and be persistent. They will come around eventually!!

After all, you are a brilliant man!!!

Become a member to create a blog