Extra Sauce  

SunneyOne 43F
2146 posts
1/12/2006 10:04 am

Last Read:
3/5/2006 9:27 pm

Extra Sauce

I go to lunch today and order a chicken sandwich. On the menu, it says I can get it “lightning, grilled or BBQ”. I opt for BBQ and also ask for mayo. When I get the bill, I am charged a quarter for my BBQ. What the hell?

Upon questioning my waitress, Miss Czechoslovakia, I am told that I was charged for extra sauce. Hello, Miss English As a Second Language, it is on the menu that way. “Baht jou awso ahsk foh da mahonaise. Jou chawged foh dat.” I’m looking up at her with a completely blank look, mouth poised on the straw, Coke halfway up the straw, as my brain flips through my Czechoslovakian / English dictionary. My friend whispers, “the mayonnaise. They added that.” She tries not to laugh as she sees my brow raise.

“Look,” here is where I attempt to decipher the name on her blouse, “Maruchicka. Your menu says that my sandwich came with the BBQ. And here in America, sandwiches come with mayo too. Hell, Chick-Fil-A gives out whole packets of it. You don’t charge for mayo. It’s the principle of the thing. I didn’t have EXTRA sauce, but merely the sauce that was to be expected with this TYPE of sandwich. Nor was I told there would be a charge for the quote unquote extra sauce, so I never contractually agreed to the purchase of same.” She is batting terrifyingly large eyes at me and looking like someone Sally Struthers would send rice to at this point. “So you see, Maruchicka, I will not be paying the extra quarter. Or, in the alternative, you can choose to leave the quarter on my bill and I will just subtract double that from your tip. Deal?”

“So what jou aww sayeeng ees dat jou vant me do take out jour teep?”

Sigh. No. Not what I said. Not what I want. I wanted free mayo and BBQ sauce. It isn’t extra, it just comes with it. But, like the Rolling Stones said, you can’t always get what you want.

SWM_looking_67 49M
21 posts
1/12/2006 12:19 pm

Got to love good customer service.

I would have given it to you for free (well that and other things).

stockinglvr4u 40M
22 posts
1/12/2006 12:29 pm

I hate it when restaurants feel like you should be charged for a side of a condiment. I know it costs them money, but the extra tablespoon of mayonnaise that you get is not gonna break their bank. They make it up on the $1.50 coke.

I feel ya Sunney...

rm_anacortes 74M
2850 posts
1/12/2006 2:07 pm

Oh dear Gurl!!

So this is part of "living in a quote, melting pot"!!

Life does have its frustrations, eh?

Hang in there.. perhaps write another fantasy... I love them!!

funsense2 51M

1/12/2006 3:08 pm

Interesting................yet hot!

floatinghobo 45M
2 posts
1/12/2006 4:17 pm

This kind of garbage is becoming more prevalent in resturaunts now. The local Hooter wanna be has been charging fifty cents for BBQ sauce, Ranch sauce and bleu Cheese sauce for years now. It's extraordinarily annoying. Almost as annoying as when the bagger at the grocery puts items that have handles in a bag.

ticktock500 44M

1/13/2006 12:59 am

ok, the restaurant guy that i am can't resist.
sometimes, you have to charge for mayo.
chick-fil-a might count hundreds of thousands of gallons of free mayo into their pricing structure, but sometimes a bbq chicken sandwich DOESN'T come with mayo (EVEN IN AMERICA). her skill and demeanor aside, it really wasn't her call to charge you-and shouldn't have been her (financial) responsibility. someone who makes $3.38 an hour plus tips with no insurance or benefits shouldn't be held accountable for an extra-regardless of how the customer sees it.
please don't take this as an attack- i am only trying to offer the other side of the story. as someone who has been both the guy who has to explain the extra charge AND the guy who decided there was an extra charge (and the guy who bought the damn mayo)-the restaurant industry is HARD work and seemingly trivial decisions like this are the difference between being open or closed-believe it or not.

rm_VoodooGuru1 49M
2053 posts
1/13/2006 3:27 am

While I agree with your point... mayo and BBQ sauce?!? You're from Georgia, yeah? Isn't putting mayo on BBQ high treason or something?

Bet you just loooove Tampa rolls at the sushi joint.

SunneyOne 43F

1/13/2006 3:59 am

Seems I may have touched a nerve.

SunneyOne 43F

1/13/2006 7:47 am

ticktock - No, I don't take it as an attack at all. However, I do believe that if something is going to have an extra charge, that you should be told UP FRONT, when you ask for it. And I still think that the difference in charging for mayo or not is not keeping the restaurant afloat - partly because I know one of the owners.

Voodoo - BBQ sauce for the sandwich, and mayo to mix with ketchup for the fries. and no, the Tampa rolls are kinda bland. I like salmon sashimi.

toothysmile 50M
16515 posts
1/13/2006 1:23 pm

~smiling innocently~
Perhaps Miss Czechoslovakia has hidden talents?...

rm_bigchoklatdk 45M

1/13/2006 2:24 pm

Stick to Mickey D's baby! They got "special sauce". Ha! Ha! P.S u missed me on "now". Holla.

SunneyOne 43F

1/14/2006 5:31 am

Toothy - If she does, I'm afraid I don't care. She was too stereotypical failed model type.

bigchok - Yuck.

ArgosPlumyKooky 45F
3902 posts
1/18/2006 8:39 am

hmm. many a waitress in my town might be best off heading for a break should you pop on in sister.

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