Site Problems  

MissAnnThrope 56F
11679 posts
10/22/2005 10:26 am

Last Read:
3/5/2006 9:27 pm

Site Problems

We're all quick to blame this site when it's down, when there's a problem getting in, when the servers crash. However, should we be blaming this site or should we be blaming the hosting site?

There's a great site on the web called Netcraft. All you have to do is type in a web address in the search bar and it will tell you what a site is running and who's hosting it.

The other day, I was having trouble getting into this site. There were also a few others I couldn't access, like Netflix. Well, out of curiosity, I went to Netcraft and started plugging in sites. They had one thing in common. They were all being hosted by the same company.

This site and few hundred others, from Gamespy to Netflix to Albertson's Markets to lots of adult sites, are all hosted by a company in North Carolina called Savvis. They don't run their own servers. This is common.

Most sites don't do their own web hosting. It's a lot easier and economical in most cases to register your domain, write your code and upload it to someone else's servers. They take care of the web hosting and technical things, such as, running the servers.

So, when the site comes crashing down, it is actually the fault of the hosting company. They're the ones who are supposed to keep things up and running smoothly. So when the site goes down, it really is the fault of the web hosting company.

Now granted, when they're doing things like redesigning, (such as, I noticed that they've added the number of posts and comments you've made to the blogs, like with the magazine.) then this site's designers have to upload the new code to the servers. So yeah, if there's a problem with the code, or changes are being implemented, then during that time period, that is the fault of this site. But when the servers start crashing down, tat is the fault of the hosting company.

My idea is this... The next time the site comes crashing down, call the hosting company, instead of this site. Scream that you know this site is hosted by them, can't they take care of their servers? They'll be as unhappy as you are. Yeah, it's a mean idea, but when you have no control over your own servers, you're being hosted by an outside company, that company does have a obligation to keep things running smoothly. Granted, shit does happen. But if a hosting company can't keep a site running, if they're not allowing it the bandwidth it's needed, it's not running things properly, then that hosting company is the one to blame.

One more thing. When you encounter people who claim they've been on this site since at least 1996, they're full of shit. AdultFriendFinder was first seen on the Internet in February, 1998. Friend Finder debuted in December 1996. So, let them know you know the age of these sites. This is a motive people in the chat rooms try to use to impress people and make themselves seem all wise and knowing about the site. Deflate them and their egos and let them know you know just how old these sites are.

Netcraft is a wonderful tool.

MilesDribsOxbow 49M

10/22/2005 11:38 am

This was not really a Savvis problem as much as it was a Level 3 problem. Level 3 had a big time foul up in their routers, so big chunks of the net were not reachable for a while. There was a bunch of stuff on boingboing and slashdot.

CuteAZguy27 39M
1545 posts
10/22/2005 11:39 am

deflating people is what i love to do, so this is very informational and will use with extreme pleasure, and ive heard of the name Netcraft, but nothing more, will now take a peek, thank you.


digdug41 49M

10/23/2005 8:41 am

DAYUM! msann whenever I need some useful info all I gotta do is track you down in the chats or come to your blog your so helpful and you always give me something to leave with you commented to me one time that you had alot of useless info and I'm here to say that couldnt be farther from the truth I'll cya around,no doubt.

roaming the cyber streets of blogland

MissAnnThrope 56F
11488 posts
10/23/2005 8:48 am

kcsms, I looked up the story. That was on Friday. There actually weren't any problems with this site on Friday from where I am. This was Wed. and I couldn't get to any site that Savvis hosted for an hour. The rest of the sites I visit on the net were fine. So this had nothing to do with that. The only problem I had on Friday was trying to blog at the moment they were doing the lovely upgrades. Why we need to see the blog owner in yellow, I don't know.

CuteAZ, it's so much fun to deflate overblown egos, isn't it?

rm_CauseISaidSo 48F
182 posts
10/23/2005 10:27 am

Have you been reading the papers? A Savvis exec (think CE was front page all over NY for spending 250G ONE NIGHT at famed strip club Scores. So NOW you know what's going on with that hosting site..the staff are too busy being hosted themselves.

TheQuietGuy2005 54M
2386 posts
10/23/2005 1:48 pm

It's a good point.

A long career in IT means that I know intellectually how most sites are hosted (after all, I had enough of mine hosted by an outside company at one time or another!) but I still have that gut reaction of blaming the site owner. I suppose I could rationalise it by saying that if we all put pressure on the owners of this site, they'll put pressure in turn on their hosting company.

Even so, going to the source of the problem does have one huge advantage: it would leave the hosting company in no doubt whatsoever of how p***ed off the end users are and what impact it might have on their own business if their own customers, the site owners, feel the need to move elsewhere.

rm_VoodooGuru1 49M
2053 posts
10/23/2005 6:34 pm

But, the content provider has a choice in host, MissAnn. I would assume that there are lots of hosting cos. since there's easy access to market, few barriers, and lots of people who want to buy the generic product.

As to whether the end user complaining to A FF is less effective than complaining to Savvis, I don't know. But the way it should work, if web hosting is a competitive good, is that A FF switches hosts in response to an inferior supplier.

MissAnnThrope 56F
11488 posts
10/23/2005 10:24 pm

Nice call, Cause. I wasn't aware of this until you brought it to my attention.

QuietGuy, I think going straight to the hosting company is a great idea. I will admit, Savvis is doing a better job than who used to host the site. It used to be on Enterprise servers and we were constantly getting Internal Server Errors. I mean constantly. To the point where a few of us chatters started an IRC room to get away from the problems here. But alas, Cause is right. The CEO of Savvis is too busy building up bills at strip clubs for lap dances that would feed a third world country for a few months. Here's the story:

American Express is suing the CEO of a communications company for payment of $241,000 worth of disputed credit card charges at a Manhattan topless club.

American Express says in papers filed in state court that Savvis Inc. chief executive officer Robert A. McCormick was in the club Scores in October 2003 with at least three other men.

After McCormick got the $241,000 corporate credit card bill, Savvis called American Express and complained that some of the charges were fraudulent, the lawsuit says. The communications company said its chief disputed all but about $20,000, according to the lawsuit.

"We firmly believe that Mr. McCormick was the victim of fraud," said Deena Williamson, Savvis's deputy general counsel. She declined to comment further.

Lonnie Hanover, a Scores spokesman, said he had not talked to all of the employees involved with McCormick and could not say what the CEO purchased.

The lawsuit filed Wednesday against McCormick and Savvis is at least the third in the past two years involving contested credit card charges at Scores. One patron sued the club after he got a $28,000 bill and another disputed $129,000 in charges.

After a lawsuit last year, Hanover said that "high rollers" visiting Scores' "super elite Presidents' Club" spend thousands of dollars on single bottles of champagne and tip strippers as much as $10,000 for lap dances and for spending time with them.

The district attorney's office has said it is investigating alleged overcharging at Scores.

Hanover said that each time a patron spends $10,000, Scores calls the customer's credit card company to get the charges approved. Scores even fingerprints the customer and requires him to get on the telephone with a credit card representative, he said.

"We got authorization for all of the charges," Hanover said of McCormick's visit. "We followed proper procedures and documentation, and we were paid."

Court papers say American Express asked McCormick several times to provide in writing his basis for calling the charges fraudulent. McCormick failed to respond, and when he was billed again he once again objected to the charges, the lawsuit says.

American Express says McCormick finally responded in writing in September 2004, reiterating that some charges on the Scores bill were bogus, the lawsuit says.

Scores has been paid in full, American Express's court papers say, while neither Savvis nor McCormick has paid any of the charges. Failure to pay is a violation of the American Express corporate credit card agreement, court papers say.

An American Express spokeswoman, Judy Tenzer, said she had no comment.

Well folks, this is your membership money at work. Well, some of it at any rate.

MisterPriapus 56M
6980 posts
10/24/2005 2:25 am

Miss Ann~

Yet another enjoyable, informative read, Thanx! You come up with some really good stuff.

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Been a while since they last let me out into polite society. Resurfacing, catching a breath, & catching up.

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MissAnnThrope 56F
11488 posts
10/24/2005 12:02 pm

Voodoo, this is true. However, Savvis is supposed to be one of the best hosting companies in the country. They're also a hell of a lot better than whoever used to host the site. Once upon a time, the old hosting company didn't even have a secure server for paying for gold and silver memberships online. However, when the site has a catastrophic crash the way they did the other week, no one could get through to them on the phone. Busy signals to all circuits are busy. So, in a case like that, call the hosting company. If you take a virtual tour on the hosting company's website, they're very fast to tell you they power Wall Street. Besides, perhaps if we start complaining to the hosting company, this site will purchase the bandwidth and servers it needs. Unless of course, American Express starts repossessing things from the company, to pay their CEO's Scores bill...

Thanks MisterPriapus. I'll be sure to read it.

redmustang91 57M  
8599 posts
10/24/2005 1:43 pm

Glad someone is getting rich and sexually satisfied out of AdultFriendFinder!

rm_saintlianna 45F
15466 posts
10/24/2005 8:25 pm

Miss Ann, you are amazing, is there anything you don't know? If I have a problem I am coming to you. ASAP.

CyberHeroNAlbNY 49M
12 posts
10/24/2005 11:29 pm

As always, Miss Ann, you bring solid information to the table that a lot of people don't even know about. Thanks a lot for the intell, and I'll be sure to put it to use.

lifeisablast333 53M

10/25/2005 11:11 pm

I did not know this.....

MissAnnThrope 56F
11488 posts
10/27/2005 10:25 pm

red, LMAO!

Lianna, there are lots of things I don't know. I don't know how to write a kernel in Linux. I don't know why Tom Cruise, Carrot Top, Pauly Shore and Paris Hilton have (or had) careers. I don't know how to get a cult off the ground successfully and believe me, I've tried. There are lots more things I don't know, but those spring to mind.

CyberHero, hey! I thought you were gone from the site. I haven't seen you around in ages. Why does the idea of you with this information scare the hell out of me?

lifeisablast, I only found out because I got curious. I couldn't get into numerous sites that day for about an hour. They all had Savvis in common. God, could you imagine how much worse things would be if they had their own servers?

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